Licensing Fees – Are you receiving service?
Tips for using social media
How to minimise the costs associated with complaints management
What is an Investigation?
Targeting your advice
Originally published | 6th July 2016
There are lots of phrases and terms that are used in financial planning that can not only confuse a client but can confuse advisers as well.
One of those is scope.
Where are your priorities?
Originally published | 16th September 2016
Set out in s961J of the Corporations Act, is a rule that many advisers might gloss over. It is the conflicts priority rule.
This rule is similar in nature to the previous obligation to provide “appropriate advice”. The priority rule expressly requires an advice provider (Financial Adviser) to prioritise the interests of the client if the financial adviser knows, or reasonably ought to know; when they give the advice that there is a conflict between the interests of the client and the interests of:
- The financial adviser; or
- The financial adviser’s Australian Financial Services (AFS) licensee.
Your Objectives, should you choose to accept them!
Originally published | 23rd September 2016
What do most compliance managers, or quality assurance managers, question when discussing the quality of advice?
Does the recommended strategy meet the client’s goals?
The invariable discussion is that in the fact-finding stage of advice, you the adviser, must document the client’s goals. These goals must be specific, measurable, achievable, realistic and timely.
Adviser Civil War
Originally published | 9th January 2017
“Our very strength incites challenge. Challenge incites conflict. And conflict… breeds catastrophe.”
Does this sound like our industry?
Reflections
Originally published | 5th May 2017
“If there is nothing but what we make in this world, brothers…let us make it good.” (Beta Ray Bill)